Shipping and Cancellation policy

Shipping Policy

1. Order Processing

Orders are typically processed within 1-3 business days of receiving payment. Processing times may vary depending on product availability, customization requirements, and order volume.
Once your order has been processed, you will receive a confirmation email with your order details and estimated delivery timeframe.

2. Shipping Methods

We use reliable shipping carriers such as Dhelivey, Xpressbees, and Bluedart to ensure prompt and secure delivery of your orders.
Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout. You will be provided with shipping options and estimated delivery times during the checkout process.

3. Delivery

We strive to deliver your order within the estimated delivery ( min 1 day – max 10 days) timeframe provided at checkout. However, please note that delivery dates or times cannot be guaranteed.
Delays in delivery may occur due to factors beyond our control, such as weather conditions, carrier delays, and public holidays.

4. Shipping Restrictions

Currently, we only ship orders within India. For international shipping inquiries, please contact us at hayeeofficial@gmail.com.
Certain products may be subject to shipping restrictions based on size, weight, or regulatory requirements. We will notify you if your order is affected by any such restrictions.

5. Shipping Charges

Shipping charges are calculated based on the weight of your order, shipping destination, and the selected shipping method. These charges will be displayed during the checkout process.
Orders may qualify for free shipping promotions or discounts, which will be automatically applied at checkout if applicable.

6. Order Tracking

Upon shipment of your order, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through the respective carrier’s website.

Cancellation Policy

This Cancellation Policy outlines the terms and conditions governing the cancellation of orders placed on Hayee.in.

1. Order Cancellation

You may cancel non-customized orders before they are shipped. For customized orders, cancellation is allowed before we commence processing your order.
To cancel your order, please notify us immediately at [contact email or phone number] with your order details.

2. Refunds

If you cancel your order within the specified time frame and it has not yet been processed or shipped, a full refund will be issued to the original payment method.
If your order has already been processed or shipped, you may still be eligible for a refund as per our Return and Refund Policy.

3. Return Shipping

For return requests, please refer to our Return and Refund Policy for instructions on initiating a return.